SERVICES

We are not trying to be all things to all people. Our services are specific to the skills and experience we have and are suitable for most small business.

CUSTOMER SATISFACTION

You can't manage what you can't measure. It is crucial to understand how satisfied your customers are and most importantly, get the information you need to continuously improve what you do.

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We make it easy for you to run a customer satisfaction survey and provide clear recommendations of what you could do to improve.

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Pricing starts at $750 ex GST

EMPLOYEE ENGAGEMENT

Research done by Oxford University found that engaged employees are 87% less likely to leave which means a big reduction in associated costs. Not only that. engaged employees are much more likely to be productive. 

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We have developed a simple method to provide you with quantitative and qualitative information about the level of employee engagement in your business.

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Pricing starts at $750 ex GST

TRAINING

We love providing training and can help with almost all "soft skills". Examples of topics we specialise in include:

• Sales 

• Customer service 

• Advertising 

• Teamwork

• Communication

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Most importantly, we take the time to understand what you need and create bespoke training.

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Pricing starts at $750 ex GST

GENERAL BUSINESS CONSULTING

Do you have a problem or an opportunity you would like help with? We can provide consulting services that provide a specific outcome. It may be that you need a business plan developed, sales/marketing and much more. We can help with most aspects of running a small business (we will leave legal and accounting services to others). To find out more, get in touch.

PART-TIME GENERAL MANAGER

The General Manager of Small Business SA is available (potentially) to be a part-time GM for your business.

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Bringing in expertise on a part-time business is great way to affordably access skills and experience to help your business thrive. 

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Read more by clicking below.